Visit
Getting ready for your visit.
Prior to your visit, make sure you have received your confirmation letter that includes your check-in slips and important visit information by filling out the Day of Visit Checklist below. Also be sure to pre-arrange a method of payment. To make it easier, if your group is 50 or larger and you are not planning to pack lunch, we strongly recommend you pre-order through our food service. An order form with items, prices and instructions is located on our Website and included with your confirmation letter.
Day of Visit Checklist
| Do I have my confirmation email? | |
| Do I have my exact count of students and adults? | |
| Have I thoroughly read over my confirmation letter, understand the procedures and relayed those policies to all my chaperones? | |
| Have I completely filled out the check-in slip attached to my confirmation letter? | |
| Do I have our payment? |
Payment is due upon arrival. One method of payment - Credit Card, Check, Cash or P.O. - is accepted.
Arriving at Museum Center
Arrive thirty minutes prior to scheduled event. Please have bus pull up to doors. Contact teacher takes check-in slip and payment to box office. After check-in, please have students depart bus and pass out wristbands. Proceed to first scheduled event and enjoy!
Cancellations
If you need to cancel, please call our office 48 hours (two business days) in advance to cancel without penalty. Cancellations within 48 hours may be subject to a 50%-of-total-reservation fee, and not showing up for your scheduled visit may be subject to a 100%-of-total-reservation fee. Due to extensive outside costs, Large Capacity Learning Labs require cancellations two weeks in advance without penalty. For cancellations due to inclement weather or emergency school closings, please call (513) 287-7021 as soon as possible prior to your visit date and time to leave a cancellation message without penalty.
Parking
Buses park free. Visitors arriving by car pay $6 per vehicle. Cash only.