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Special Event FAQ

Can I see the space in person?
We strongly recommend that you schedule an appointment with an event coordinator. This will ensure that someone will be available to meet with you and that the space you want to see is not occupied. To speak with a special events coordinator, call (513) 621-3326.

What do I need to do to hold space?
If you have established that the space is available on the date you need, you may request that your event coordinator tentatively hold that space for you for two weeks. At the end of the two weeks, the space will be released unless you have given your intention to book the event. No money is required in order to tentatively hold space.

When does a deposit need to be made?
When you have booked your event with an event coordinator, you will be sent a contract outlining the details of your event. A signed copy of the contract and 25% of estimated event costs are due within 2 weeks. The balance of the event cost is due in advance of the event with miscellaneous charges, such as consumption fees, being billed following the event. 

Do you have discounted rates for non-profit groups?
No, as we are a non-profit group ourselves. We do have a wide range of prices and rental options and will do our best to accommodate every group regardless of budget.

Can private events be held at any time of the day?
Private areas such as our three dining rooms, auditoriums and classrooms can be rented at any time. Areas that are open to the public during the day-the three museums and Rotunda-are available for rental after 6 p.m. Monday through Saturday and 7 p.m. on Sunday.

How long can we stay?
Room rental typically applies to a four-hour event, but if there are no other events booked before or after yours, we will work with you on extending that time. The caterer's liquor license ends at 1 a.m. with a last call at 12:30 a.m., so we typically end all events by 1 a.m.

Can we bring in any caterer or provide the food/beverage ourselves?
No, we require that you use our in-house caterer for all food and beverage needs (exceptions are made for birthday/wedding cakes). Catering will also provide tables, chairs, linens, china, flatware, etc. and these items are typically included in the price of your menu unless you require a specialty item. The caterers can also fulfill your decor needs although you are welcome to bring in another supplier for event design.

Do you have decor restrictions?
We do not allow helium balloons in the Rotunda, nor do we allow candles with an open flame anywhere in the building (votives or hurricanes must be used). We also do not allow items to be nailed or taped to the walls.

Do you have audio/visual equipment for rental for my event?
Yes. Museum Center has a wide range of audio/visual equipment including a variety of presentational aids, projector packages, screens, sound packages, podiums and lecterns and video playback capabilities.

Do you have parking available on site?
Included with the room rental rate for guests attending the event..