Frequently Asked Questions
Can I apply my film tickets to upgrade to an OMNIMAX® Club Card?
Yes. During your same day visit you can use the applicable portion of your ticket price for OMNIMAX® to join the OMNIMAX Club. Stop by the box office with your receipt and we’ll be happy to assist you.
How many films will I be able to see with my OMNIMAX® Club Card?
We open at least three new feature films each year and show at least 12 different Classic Films throughout the year; one each month on Friday and Saturdays at 8 p.m. Our Classic Films are chosen from our most popular films in our vault…over 20 years of great documentaries! In 2015, you’ll have a chance to see all of these films and more:
2015 Classic Films
- January: Australia: Land Beyond Time
- February: The Greatest Places
- March: Hubble
- April: Tornado Alley
- May: Greece: Secrets of the Past
- June: The Alps
- July: Coral Reef Adventure
- August: Journey Into Amazing Caves
- September: Hurricane on the Bayou
- October: Lewis & Clark
- November: Alaska
- December: The Living Sea
How do I know which OMNIMAX® films are playing?
Check out our website to learn more about our current films and to see film previews. OMNIMAX® is subject to sellouts, cancellations or changes without notice, so call our information line at 513-287-7000 for today’s showtimes.
How do I get my OMNIMAX® Club Card?
As soon as you join the OMNIMAX® Club, you’re Card is active. You'll get your Card immediately if you’re at the box office. If you join by phone or online, then you’ll receive an email confirmation to bring with your to pick up your card the first time you visit.
Who may visit with my OMNIMAX® Club Card?
Club Card benefits are valid per person who joins the OMNIMAX® Club. The person whose name appears on the card may redeem one film ticket per title per day for their own use. Simply stop at the box office with your Club Card and show your photo ID (adults only). The name on the Club Card cannot change; Cards and benefits are not transferrable.
Can I use my OMNIMAX® Club Card at any OMNIMAX® or IMAX Theater?
Your Cincinnati Museum Center OMNIMAX® Club Card is valid only at the Robert D. Lindner Family OMNIMAX® Theater at Union Terminal.
I want to bring a guest when I visit. How can I do that?
One benefit of joining the OMNIMAX® Club is that you can bring a guest with you and get a $1 discount on the price of their OMNIMAX® ticket. Stop at the box office with your Card and photo ID to redeem your free ticket and guest discount.
How do I use my OMNIMAX® Club Card to redeem my free film ticket and get my guest discount?
Stop at the box office with your OMNIMAX® Club Card and photo ID to redeem your free ticket and guest discount. Your barcoded Card must be presented and the name on the Club Card must match the name on the ID. Names on the OMNIMAX® Club Card cannot be changed and Club Cards cannot be transferred.
I want to give the OMNIMAX® Club Card as a gift. How do my friends/family get the gift I bought?
Once you buy their OMNIMAX® Club Card, just stop by the box office and pick it up. Or, they’re welcome to pick up the card during their next visit. If you buy by phone or online, share your email confirmation with them to notify them of their gift.
My OMNIMAX® Club Card is missing. Can I get a replacement?
Your OMNIMAX® Club Card with barcode must be presented to redeem your benefits. There is a $1 fee for your replacement Card. Just stop by the box office and we’ll print you out a new one immediately.
How long is my OMNIMAX® Club Card valid?
Your OMNIMAX® Club Card is valid for one year. If you renew before your current expiration date, then your 12 months of your OMNIMAX® Club Card will be added to your current expiration date. Please Note: With the upcoming renovation of Union Terminal, the OMNIMAX® Theater may be temporarily closed as early as July 2016. Therefore, we cannot guarantee that you will be able to use your Club Card benefits after June 30, 2016.
What are the features of the OMNIMAX® Club?
- Free OMNIMAX® film tickets for an entire year
- $1 discounts on OMNIMAX® film tickets when you bring a friend
- 10 percent discount in our gift shops
- Invitations to OMNIMAX® special events
- Subscription to OMNIMAX® e-newsletter
- Free subscription to Mosaic magazine
How can I find out more information about the films?
Make sure you give us your email address so you can get the latest news and alerts from our monthly e-newsletter. The quickest way to check out our films is on our website. Another benefit of joining the OMNIMAX® Club is a FREE subscription to our Mosaic quarterly magazine, which is a great resource to find out more about current and upcoming films, activities and special events.
Can my family get an OMNIMAX® Club Card?
Individuals may join the OMNIMAX® Club; the Club Card is not available for multiple people. Each person who joins the OMNIMAX® Club will receive their own card with their name and expiration date. To redeem your OMNIMAX® Club tickets, each person will need to have their barcoded Club Card and present with a photo ID (adults) at the box office.
What if I have more questions about the OMNIMAX® Club?
We’d love to hear from you. Email us at email@example.com or call 513-287-7000 and we’re happy to help.