Visit Cincinnati Museum Center

Whether you’re exploring one of our museums, experiencing a blockbuster special exhibition or attending a private special event, read up on everything you need to know to plan the perfect day.

First time visiting since Union Terminal's restoration? Click here for more information about what's new!

Museum hours

Cincinnati Museum Center is open 10 a.m. to 5 p.m., seven days a week.

We are open every day of the year, with the exception of Christmas Day and Thanksgiving Day.

Address and phone

Cincinnati Museum Center
1301 Western Avenue
Cincinnati, OH 45203

(513) 287-7000
(800) 733-2077 (toll free)
TTY: (800) 750-0750
information@cincymuseum.org

Parking

Cincinnati Museum Center parking is $6 per vehicle (cash or credit), $4 after 4:30 p.m. and free for Members.

Members can scan their Member Passes at the parking lot kiosk to receive free parking. Please call us if you experience any issues using our parking system by calling (513) 287-7000.

The Cincinnati Metro Route 49 bus connects downtown to Cincinnati Museum Center. There is a stop near the Museum Center entrance. Download the schedule here.

Still have questions about parking? Check out our parking FAQ.

Interior map

Google Museum View
Using the same technology used in Google Street View, you can click through the Grand Rotunda and take it all in with a 360 degree view. You can also explore all three of our museums, and peer into rooms that are not always open to the public, such as the historic Harold C. Schott Union Terminal President's Office and the Cincinnati Dining Room.

Additionally, Google Art Project now showcases over 65 high-res images of pieces of our fine art collection that depict people, places and things that represent Cincinnati since its founding.

Food and gift shops

Food and refreshments

We offer sandwiches, salads, flatbread pizzas, Greater’s Ice Cream and a Coffee Emporium coffee cart, which offers coffee, tea and snacks. Though our vendors keep different hours, food will always be available from 11 a.m. to 3 p.m.

Shopping

Cincinnati Museum Center has one permanent gift shop located off the Grand Rotunda. The shop is open the same hours as Museum Center: 10 a.m. to 5 p.m., seven days a week. Additional shops may open in the museum related to temporary exhibitions.

Accessibility

Cincinnati Museum Center seeks to inspire people of all ages to learn more about the world with engaging and meaningful educational experiences covering science and regional history. We are intent on breaking down all barriers to this service. It is CMC’s policy to provide the best customer service and reasonable accommodation for our guests with disabilities. To this end, we seek to meet all requirements of the Americans with Disabilities Act (ADA0, restrooms are accessible and located throughout the building and elevators connect all CMC levels, including the lower level, mezzanine level and concourse level.

For any additional questions, concerns, or suggestions around our ongoing commitment to accessibility please email us at accessibility@cincymuseum.org.

Arriving by car and parking

Parking is $6 per vehicle (cash or credit) upon entry and $4 after 4:30 p.m. Parking is free for Members.

For guests with officially registered disability decals, 20 parking spaces are designated and available on a first-come, first-served basis. For special assistance getting into the building, call Public Safety at (513) 287-7048 at least 24 hours in advance. An officer will arrange assistance for you.

Transportation shuttle

A golf cart shuttle is available on most days during regular daytime hours of operation for guests needing mobility assistance from the parking lot to the front entrance of Union Terminal. Safety of our guests is our highest priority and weather or other factors might result in the shuttle being unavailable without prior notice.

Arriving by private bus or van

Bus and van drivers may drop you off at the entrance. Buses arriving with school groups should park near the rear of the lot.

Automatic front doors

Our historic front doors are heavy. Doors to the far left and far right have push-plates mounted on the wall for automatic opening. Some interior doors of the same type also have push-plate controls.

Elevators

An elevator in the Rotunda, to the right of the main entrance as you come in the front doors, serves the Lower Level lobby with access to Duke Energy Children’s Museum, restrooms, grab-and-go food service, Westheimer Exhibit Hall and the Children’s Shop.

School groups

Duke Energy Children's Museum is reserved for general admission visitors on Mondays. Group visits are limited to Tuesday through Sunday.

Duke Energy Children's Museum visiting policy

As Cincinnati Museum Center policy, no adults will be admitted into the Duke Energy Children’s Museum without accompanying children. If you are an educator or college student wishing to visit, please contact Tony Lawson or Chantal Hayes in advance of your visit to arrange admission.

Amenities

Restrooms

Facilities are located on the lower level, near the elevator or inside the Duke Energy Children's Museum.

Changing tables are available in both men’s and women’s restrooms. There is an adult changing table in the family restroom on the lower level near the elevator.

It is the procedure of Cincinnati Museum Center that both staff and visitors may use the restroom that corresponds to the gender they identify with. There are also family restrooms located throughout our facility.

Water fountains

Water fountains are near the elevators on the Lower Level and are wheelchair accessible.

ATM

An ATM is located near the front entrance in the Rotunda in front of the Public Safety Office.

Lockers

Lockers are available for use on a first-come, first-serve basis in the Lower Level lobby. Lockers cost $1/day and can be purchased with credit of single dollar bills.

Stroller rental

Stroller are available for rental on a first-come, first-served basis from the Box Office. $10 is required to rent the stroller and $5 is refunded upon return of the stroller in the same condition as when issued.

Wheelchair rental

Wheelchairs are available for rental on a first-come, first-served basis from the Box Office. $10 is required to rent the wheelchair and $5 is refunded upon return of the wheelchair in the same condition as when issued.

First aid services

Basic first aid supplies (band-aids, ice packs, etc.) are available in the Public Safety Office. For emergencies, contact the nearest staff member, who will contact Public Safety. AED defibrillators are located throughout the Museum Center.

Nursing mothers

We are nursing-friendly. Mothers are encouraged to nurse their babies wherever and whenever they are most comfortable. There are special needs rooms next to the lower level restrooms for those wishing for more privacy.

Lost and found

Items turned in to lost and found can be claimed in the Public Safety Office during business hours. Items can be mailed to the owner for a small fee.