Preparation
  • Complete your check-in slip prior to arrival. You will need a head count of adults and youth. Also consider your bus driver, if you have one!
  • A helpful schedule form is included— add experiences and your contact to the form to help your group stay organized.
  • Please keep personal items to a minimum. Storage bins are available upon request.
Parking
  • Vehicles should pull up to the front doors to let out passengers.
  • School buses, charter buses and permanently marked passenger vans park free in the south lot; all other vehicles park in the north lot and pay $6.
Stay Safe
  • All guests, staff and volunteers must wear a facial covering while on Cincinnati Museum Center property. The facial covering must consist of a piece of cloth, fabric or other material that fully covers the mouth, nose and chin and must be secured with ear straps or otherwise tied to prevent slipping.
  • In accordance with the recommendations of health officials, we ask that all guests please maintain a minimum of six feet between parties.
Check-In
  • Everyone, including group leaders, assistants, bus drivers, and staff, pays admission.
  • Payment is due no less than one week before your visit.
  • The group leader is responsible for checking in at the box office with the confirmation letter and the signed check-in slip.
  • Museum staff will briefly greet your group in the Rotunda while the group leader checks in.
Payment
  • Accepted payment methods include: one single check (personal or business, made out to Cincinnati Museum Center), cash, credit cards, purchase agreement or purchase orders.
  • Cincinnati Museum Center Memberships are not valid for any ticketed organized group visit.
  • Changes to scheduled activities or numbers should be made at least two business days before your visit. Call (513) 287-7021 in advance if your plans change.
Accessibility
  • All public areas are accessible by ramp, escalator, lift or elevator. Ask staff for lift assistance.
  • Elevators and Dinosaur Hall are labeled in Braille.
  • If visiting the Holocaust and Humanity Center, please alert them ahead of your visit to any special needs.
  • Universal restrooms and quiet zones are in the Rotunda, Mezzanine Lobby and on the lower level near the featured exhibition hall.
  • For more information on accessibility amenities, visit cincymuseum.org/accessibility/
Cancellations/Bad Weather
  • In the event you need to cancel, please call CMC at (513) 287-7021 at least 48 hours in advance to avoid a fee.
  • Cancellations within 48 hours may result in the suspension of visiting privileges or grant eligibility.
  • Not showing up for your scheduled visit is subject to a charge of 100% of the total reservation.
  • Cancellations due to inclement weather or emergency school closings, call (513) 287-7021 ASAP to leave a cancellation message without penalty.
Food Service
  • Food services and lunch tables are not available at this time.