Visit Cincinnati Museum Center


Ticket Information
Museum Hours
Address and Phone
Interior Map + NEW Interior Google Museum View
Food and Gift Shops
Accessibility and Amenities

Museum Hours

Cincinnati Museum Center is open daily except for Thanksgiving Day and Christmas Day.

Regular hours:
Monday - Saturday, 10 a.m. to 5 p.m.
Sunday, 11 a.m. to 6 p.m.*

Tower A, the original control tower for Union Terminal, is free and open to the public on Wednesdays, Thursdays, Fridays, Saturdays and Sundays* from noon to 4 p.m.

For our current OMNIMAX® features and show times, click here.

Address and Phone

Cincinnati Museum Center
1301 Western Avenue
Cincinnati, OH 45203

(513) 287-7000
(800) 733-2077 (toll free)
TTY: (800) 750-0750


Cincinnati Museum Center parking is $6 per vehicle (cash or credit). After 4:30 p.m., parking is $4 per vehicle.

Overnight parking for Amtrak is available for $6 per day. Please register your car with Public Safety. To pay in advance by credit card, please call Guest Services at (513) 287-7001.

Interior Map

Click here for an interior map of Cincinnati Museum Center to help you plan your visit.

NEW! Google Museum View

No matter where you are in the world, you can now tour every part of Union Terminal thanks to the Google Cultural Institute! Using the same technology used in Google Street View, you can click through the grand Rotunda and take it all in with a 360 degree view. You can also explore all three of our museums, and peer into rooms that are not always open to the public, such as the historic Harold C. Schott Union Terminal President's Office and the Cincinnati Dining Room.

Additionally, Google Art Project now showcases over 65 high-res images of pieces of our fine art collection that depict people, places and things that represent Cincinnati since its founding. Start exploring here!

Food and Gift Shops

Food & Refreshments
Our food court offers three options: Track One Pizza, which serves pizza slices and bread sticks; the Gateway Café, which offers sandwiches, hamburgers, hotdogs, soup, salads and more; and a Starbucks® cart, which offers coffee, tea and snacks. Then enjoy the Rookwood Ice Cream Parlor for something sweet and admire the restored Rookwood tile with your treat!

Food is available during the following hours: 

  • Track One Pizza: 11  a.m. - 3 p.m. // Download menu
  • Gateway Café: 11 a.m. - 3 p.m. // Download menu
  • Starbucks® cart: 9:30 a.m. - 4 p.m. // Download menu
  • Rookwood Ice Cream Parlor featuring Graeter's Ice Cream: 11 a.m. - 5 p.m. Monday - Saturday & 11 a.m. - 6 p.m. Sunday // Download menu

Drink machines and snack machines are available in the concourse area of the Rotunda.

Shopping at Cincinnati Museum Center
Cincinnati Museum Center has two shops: The Store to Explore and the Collectors Gallery, both located off the Rotunda. Store to Explore hours are Monday through Friday from 10 a.m. to 5 p.m., Saturdays from 10 a.m. to 5:30 p.m. and Sundays from 11 a.m. to 6 p.m. Collectors Gallery hours are Monday through Friday from 10 a.m. to 5 p.m., Saturdays from 10 a.m. to 5:30 p.m. and Sundays from 11 a.m. to 6 p.m. Call 513-287-7052 for more information.

Accessibility and Amenities

Arriving by Car and Parking
Parking is $6 per vehicle (cash or credit) upon entry. Parking is free for Members. For guests with officially registered disability decals, 20 parking spaces are designated and available on a first-come, first-served basis. For assistance getting into the building, call Public Safety at 513-287-7048 at least 24 hours in advance. An officer will arrange assistance for you.

Transportation Shuttle
A golf cart shuttle is available on most days during regular daytime hours of operation for guests needing mobility assistance from the parking lot to the front entrance of Union Terminal. Safety of our guests is our highest priority and weather or other factors might result in the shuttle being unavailable without prior notice.

Arriving by Van or Bus
The Cincinnati Metro No.1 bus connects downtown to Cincinnati Museum Center, the Cincinnati Zoo and Mt. Adams. There is a stop near the Museum Center entrance. Download the schedule here. Bus and van drivers may drop you off at the entrance. Buses arriving with school groups may park near the rear of the lot.

Our fully accessible visitor entrance is at the top of our sloped driveway.

Automatic Front Doors
Our historic front doors are heavy. Doors to the far left and far right have push-plates mounted on the wall for automatic opening. Some interior doors of the same type also have push-plate controls.

As you enter the museums, there is an elevator alcove to your right in the Cincinnati History Museum and to your left in the Museum of Natural History & Science. These elevators serve all three levels of the museums: C (Concourse), M (Mezzanine) and LL (Lower Level).These levels are marked in Braille on the inside of the elevator doorframes. An elevator in the Rotunda, to the right of the main entrance as you come in the front doors, serves the Lower Level lobby with access to Duke Energy Children’s Museum, Multi-purpose rooms, Ruthven Gallery, Westheimer Exhibit Hall and the Children’s Shop.

A series of wide ramps flow through the Cincinnati History Museum and the Museum of Natural History & Science, taking you to each of their three levels. Along the path in the Cincinnati History Museum, there is one set of steps next to an optional wheelchair lift. Staff is available for assistance if needed.

OMNIMAX® Theater Access Notes
The OMNIMAX® Theater can be reached by elevator as well as by stairs. Ushers are available to escort you to a seat at the top of the theater or to direct you to the elevator entrance.

The OMNIMAX® Theater offers inclusion technologies:

  • Rear Screen Captioning - a scrolling text signboard at the rear of the theater will provide captioning for up to 25 hearing-impaired patrons using Plexiglas reflection boards at their seats
  • Radio Frequency Headsets - up to 25 guests can use these remote headsets for alternative soundtracks; including a descriptive track for the blind, an amplified soundtrack for the hearing-impaired or alternative language tracks.

Options vary by film. Call (513) 287-7000 to check for film you are interested in.


Near the elevators on Mezzanine and lower levels, there are accessible restrooms with Braille labeling on the door signs.

Water Fountains
Water fountains are near the elevators on the Lower Level and are wheelchair accessible.

An ATM is located near the front entrance in the Rotunda in front of the Public Safety Office.

Lockers are available for use on a first-come, first-serve basis near the Rotunda level Men's restroom and off the Lower Level lobby outside the Ruthven Gallery. Lockers require two quarters. Change machines are located next to these locker areas for convenience.

Stroller Rental
Stroller are available for rental on a first-come, first-served basis from the Box Office. $10 is required to rent the stroller and $5 is refunded upon return of the stroller in the same condition as when issued.

Wheelchair Rental
Wheelchairs are available for rental on a first-come, first-served basis from the Box Office. $10 is required to rent the wheelchair and $5 is refunded upon return of the wheelchair in the same condition as when issued.

First Aid Services
First Aid services are available in the Public Safety Office. For emergencies, contact the nearest staff member who will contact Public Safety.

TTY Telephone
A TTY pay telephone is located on the concourse near the elevator outside the Men’s restroom.

Special Needs Room
A room is available for privacy for any personal or family need or emergency. To request access, visit the Box Office or, for emergencies, see a Public Safety officer.

Nursing Mothers
We are nursing-friendly and have privacy areas available.

Duke Energy Children’s Museum Accessibility // PDF



TripAdvisor Award


TripAdvisor has inducted Cincinnati Museum Center at Union Terminal into the Certificate of Excellence Hall of Fame. This unique accolade is granted only to those businesses that have won the Certificate of Excellence for five years in a row. The Certificate of Excellence can be earned only by receiving consistently great reviews on the world's largest travel site. Thanks to our visitors for their great reviews! Click here to leave your own review.


Enjoy the Arts


Enjoy the Arts connects emerging audiences 35 and younger with the arts by providing free and VIP access to the best of arts, culture and entertainment. Join Enjoy the Arts to receive almost $1,000 in free access to the best events in the region! At Cincinnati Museum Center, Enjoy the Arts members receive one free All Museums Pass and discounted tickets for OMNIMAX® films.